Privacy Policy

Last updated: October 15, 2026

This Privacy Policy explains how LVIN LLC collects, uses, shares, and protects personal information, and the choices and rights you have. Quick links: Your Privacy Choices · Your Privacy Rights · Cookies, Pixels & Analytics

1. Who We Are

LVIN LLC ("LVIN," "we," "us," or "our") is headquartered at 3780 Kilroy Airport Way, Suite 650, Long Beach, CA 90806. LVIN is the business responsible for the personal information described in this policy. This policy applies to lvinlife.com, our traveler and booking portals, and our email and SMS communications (together, our "Services"). If you have questions about this policy or how your data is handled, you can reach us at info@lvinlife.com.

2. Personal Information We Collect

2.1 Account & Booking Information

When you book a trip or create an account, we collect information such as your name, email address, phone number, date of birth, home address or state and ZIP code of residence, the school or university you attend, emergency contact details, and trip preferences (e.g., hotel selection, room configuration, roommate/group assignments).

2.2 Payment Information

When you make a booking, including bookings paid through a Payment Plan, we (or our payment processor on our behalf) collect and store your payment card information in order to:

Charge your deposit and any scheduled payments at the time of booking;
Automatically charge your card on file according to the payment schedule you select, typically every 30 days until your balance is paid in full;
Process additional voluntary payments you choose to make; and
Apply fees associated with returned or declined payments.

Payment card data is processed and stored by our payment processor in accordance with applicable payment card industry (PCI) security standards. LVIN does not store full, unencrypted card numbers on its own systems.

2.3 Government-Issued Identification & Travel Documents

Because travelers are required to present valid government-issued photo identification at hotel check-in, LVIN check-in, and venue entry, we may collect or verify identification details such as your name, date of birth, and ID type as needed to confirm eligibility (including the 18-and-over age requirement for all trips) and to match your booking name to your identification.

Where applicable to your itinerary, we may also collect or request information related to passports, visas, ESTA or other entry authorizations, and immunization or health documentation required for travel. We collect this information only as needed to assist with trip logistics and do not retain copies of these documents longer than necessary for that purpose.

2.4 Travel Protection & Insurance Information

If you purchase optional travel protection (such as Student Deluxe with CFAR) through LVIN, your billing address or ZIP code is used to determine eligibility. For example, travel protection is not available to residents of New York, and a New York billing ZIP code will result in that portion of your booking being refunded. Information related to your travel protection purchase, including any claims you file, is otherwise governed by the applicable insurance policy and is shared with the insurance provider, not retained or controlled by LVIN.

2.5 SMS & Phone Communications

If you opt in to SMS communications from LVIN, we collect your phone number and consent status. Consistent with our SMS Terms & Disclosure, this information is used to send you:

Trip updates and travel itineraries;
Transportation schedules and changes;
Event reminders and important announcements;
Emergency notifications;
Payment reminders or account-related information; and
Customer support follow-ups.

Message frequency varies based on your travel status and inquiries, and you may receive up to 15 messages per week regarding billing, appointments, or trip logistics; standard message and data rates may apply. You may opt out at any time by texting STOP. Phone numbers and SMS consent data collected for these purposes are not shared with third parties or affiliates for marketing purposes.

2.6 Booking Transfers & Group/Rooming Information

If you request a trip transfer, we collect the intended recipient's first name, last name, and email address in order to process the transfer. If you participate in group rooming, information about your room assignment and group members (such as names and hotel selection) is visible to and shared among members of your rooming group, since group setup requires all members to be added by a Room Leader.

2.7 User-Generated Content & Feedback

If you tag LVIN in social media posts, upload photos or videos to our platform, or send us media by email or messaging app, that content may be used by LVIN for marketing, advertising, and promotional purposes on our website and social channels, as described in our Terms & Conditions. Similarly, any feedback, comments, or suggestions you submit to us may be used by LVIN without confidentiality obligations or attribution, as also described in our Terms & Conditions.

2.8 Website Usage, Device & Advertising Data

When you visit our website, open our emails, or interact with our ads, we and our partners automatically collect information through cookies, pixels, tags, and similar technologies. This may include your IP address, approximate location derived from your IP address, browser and device type, cookie and advertising identifiers, referring URLs, pages viewed, links clicked, forms started or submitted, purchases completed, and how you scroll, click, and move through our pages (including heatmaps and session analytics). See Cookies, Pixels & Analytics below for the specific tools we use and how to opt out.

We may also send certain event information directly from our servers to advertising platforms (for example, through the Meta Conversions API and TikTok Events API), such as the fact that a booking or sign-up was completed, its value, and hashed (encoded) versions of contact details, so we can measure and improve our ads. In addition, when you enter information into forms on our website (including at checkout), the Meta Pixel may automatically collect hashed versions of details you provide, such as your email address, phone number, first and last name, city, state, ZIP code, country, date of birth, and gender (if provided), to match your activity to your account on that platform (sometimes called "advanced matching"). We may also upload hashed email addresses or phone numbers to advertising platforms to create custom or lookalike audiences.

2.9 Comments & Media

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor's IP address and browser user agent string, to help with spam detection. An anonymized string created from your email address (a "hash") may be provided to the Gravatar service to check whether you use it; the Gravatar service's privacy policy is available at https://automattic.com/privacy/. Once your comment is approved, your profile picture is visible to the public alongside your comment.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS), since visitors to the site can download and extract any location data contained in images.

2.10 If You Choose Not to Provide Information

Where we need personal information to provide a trip or service you request, or to meet a legal or contractual requirement, and you do not provide it, we may be unable to complete your booking or may need to cancel it, as described in our Terms & Conditions.

3. Sources of Personal Information

We collect personal information from the following sources:

Directly from you: when you book, create an account, fill out a form (including forms powered by HubSpot), sign up for texts (including through Attentive), contact us, or submit content;
Automatically: from your browser or device when you use our website or open our emails, through cookies, pixels, and similar technologies;
From other travelers: for example, when a Room Leader adds you to a rooming group or another traveler transfers a booking to you;
From service providers and partners: such as payment processors, hotels, transportation providers, venues, and travel protection providers involved in your trip; and
From advertising and social media platforms: such as Meta (Facebook/Instagram), TikTok, Snapchat, and Google, including information about how you interact with our ads or social pages.

4. How We Use Your Information

We use the personal information described above to:

Process bookings, payments, and payment plan installments;
Verify traveler identity, age, and document eligibility for travel;
Coordinate rooming groups and trip logistics;
Facilitate trip transfers between travelers;
Communicate with you by email and SMS about your trip;
Provide customer support;
Understand how visitors use our website and improve it, including through analytics, heatmaps, and session analytics;
Market and promote LVIN trips, including by sending marketing emails and texts you have opted in to receive, using user-generated content you provide, and showing you ads on other websites and apps (targeted advertising) and measuring how well our ads perform;
Detect and prevent fraud, spam, and unauthorized account access;
Comply with legal, tax, and regulatory obligations; and
Enforce our Terms & Conditions and protect the rights, property, and safety of LVIN, our travelers, and others.

5. Who We Share Your Information With

We share personal information with the following categories of recipients:

Payment processors, to charge and process deposits, installment payments, and refunds;
Hotels and accommodation providers, to confirm reservations and verify identification and payment at check-in;
Airlines and other transportation providers, to arrange and ticket group flights;
Venues and event partners (e.g., dayclubs, nightclubs), to verify wristband and entry eligibility;
Travel protection/insurance providers, if you purchase optional travel protection;
Trip transfer recipients, limited to the information necessary to complete a transfer you request;
Members of your rooming group, limited to information needed to coordinate shared accommodations;
Service providers who support our operations, such as email and SMS platforms (e.g., HubSpot, Attentive), website analytics and session analytics providers (e.g., Google Analytics, Hotjar), spam and fraud detection services, and IT hosting providers;
Advertising and social media partners (Meta, TikTok, Snap, and Google), which receive information collected through their pixels and our server-side integrations, and hashed customer lists, to deliver, target, and measure our ads. See Sale and Sharing of Personal Information below;
Our affiliated companies, for purposes consistent with this policy;
A buyer or successor, in connection with a merger, acquisition, financing, or sale of all or part of our business;
Other parties, to enforce our Terms & Conditions and other agreements, and to investigate, establish, exercise, or defend legal claims;
Other parties with your consent or at your direction; and
Law enforcement, regulators, or other parties, where required by law or to protect the rights, security, and safety of LVIN, our Services, and others.

We do not share SMS consent data or phone numbers collected for SMS communications with third parties or affiliates for their own marketing purposes. Any financial arrangement between an original booker and a trip transfer recipient is a private transaction between those individuals; LVIN is not a party to it and does not receive or process related payments beyond the applicable LVIN transfer fee.

De-identified and aggregated information. Personal information does not include information that is de-identified, aggregated, or publicly available, as those terms are defined by applicable law. We may use and disclose de-identified or aggregated information for any lawful purpose, and we will not attempt to re-identify de-identified information except as permitted by law.

LVIN does not sell your personal information for money. However, like many businesses, we allow advertising partners (Meta, TikTok, Snap, and Google) to collect information through pixels and similar technologies on our website, and we send them certain event information and hashed contact information, so that we can show you relevant LVIN ads on other platforms and measure their effectiveness. Under some U.S. state privacy laws, this may be considered a "sale" of personal information, "sharing" for cross-context behavioral advertising, or processing for "targeted advertising."

In the past 12 months, the categories of personal information disclosed to advertising partners in ways that may be considered a "sale" or "sharing" are: identifiers (such as cookie and advertising IDs, IP address, and hashed email addresses, phone numbers, and names); customer records and approximate location (such as hashed city, state, and ZIP code); protected classification characteristics (such as hashed date of birth and, if provided, gender); commercial information (such as bookings or sign-ups completed); internet or other electronic network activity (such as pages viewed and actions taken on our site); and approximate geolocation derived from IP address. These were disclosed to advertising and social media platforms.

How to opt out: Visit Your Privacy Choices to opt out on the browser you are using (this stops our website from loading advertising pixels on that browser), or turn on the Global Privacy Control (GPC) in a supported browser or extension, which we treat as a valid opt-out request for that browser. To opt out of sharing tied to your email address or phone number (for example, customer lists), email info@lvinlife.com with the subject line "Do Not Sell or Share."

We do not sell or share personal information of consumers we know to be under 16 years of age. We do not sell or share sensitive personal information.

7. Sensitive Personal Information

Some information we collect is considered "sensitive personal information" under certain state laws, including government identification and passport details, account log-in credentials, and any immunization or health documentation required for travel. We use and disclose sensitive personal information only as necessary to provide the Services you request (for example, to verify identity and age and to meet travel entry requirements), to ensure security and prevent fraud, and to comply with law. We do not use sensitive personal information to infer characteristics about you, and we do not sell or share it for targeted advertising.

8. Categories of Personal Information (Last 12 Months)

The table below summarizes the categories of personal information we have collected in the past 12 months, as defined by the California Consumer Privacy Act (CCPA), and how we have handled them. Details are in the sections above.

Category	Examples	Sources	Purposes	Disclosed for a business purpose to	Disclosed to advertising partners (may be considered a sale or sharing)?
Identifiers	Name, email, phone, postal address, account username, IP address, cookie and advertising IDs, hashed email/phone	You; automatically; other travelers; ad platforms	Bookings, communications, support, security, analytics, advertising	Service providers, travel partners, rooming group, transfer recipients	Yes: online identifiers, IP address, and hashed email, phone, and name to advertising partners
Customer records (Cal. Civ. Code § 1798.80(e))	Name, address, phone, date of birth, emergency contact, payment card information (held by our processor)	You; payment processor	Bookings, payments, trip logistics, legal compliance, advertising measurement	Payment processors, hotels, transportation, venues, insurers	Yes: hashed name, phone, and city/state/ZIP to advertising partners (never payment card information)
Protected classification characteristics	Age / date of birth (to confirm 18+ eligibility); gender, if provided	You	Eligibility and identity verification, advertising measurement	Hotels, venues, transportation providers	Yes: hashed date of birth and, if provided, gender to advertising partners
Commercial information	Trips booked or considered, payment plan and purchase history	You; automatically	Bookings, support, analytics, advertising measurement	Service providers, payment processors	Yes: booking/sign-up events to advertising partners
Internet or other electronic network activity	Pages viewed, clicks, forms, email opens, ad interactions, heatmap and session data	Automatically; ad platforms	Analytics, site improvement, security, advertising	Analytics and session analytics providers	Yes: to advertising partners
Geolocation data	Approximate location derived from IP address (not precise GPS)	Automatically	Analytics, fraud prevention, advertising	Analytics providers	Yes: approximate location to advertising partners
Audio, electronic, visual, or similar information	Photos and videos you submit or tag us in	You; social media	Marketing and promotion as described in our Terms	Website visitors and social media audiences (public)	No
Education information	The school or university you attend (not student records)	You	Trip eligibility, group coordination, marketing	Service providers, travel partners	No
Professional or employment-related information	Information you provide if you apply to join our team or ambassador program	You	Evaluating applications	Service providers	No
Sensitive personal information	Government ID and passport details, account log-in credentials, immunization or health documentation required for travel	You	Identity/age verification, travel requirements, security, legal compliance	Hotels, venues, transportation providers, service providers	No
Biometric information; inferences used to build a profile about you	Not collected	—	—	—	No

9. How Long We Retain Your Data

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including to deliver your trip, resolve disputes, and comply with our legal, tax, accounting, and regulatory obligations, after which it is deleted or de-identified. We determine how long to keep information based on the purpose for which it was collected, the nature and sensitivity of the information, our legal, tax, and accounting obligations, and the need to resolve disputes and enforce our agreements. Generally:

Category	How long we keep it
Account and contact information	While your account is active or you are engaging with us, and afterward as reasonably needed for customer support, future bookings you request, and our legitimate business records
Booking, payment, and transaction records	As long as needed to deliver your trip and as required for tax, accounting, chargeback, and legal purposes
Government ID, passport, and health/immunization documents	Only as long as needed for trip logistics and eligibility verification, unless a longer period is needed for an active dispute or legal obligation
Email and SMS marketing consent records	While you are subscribed, and afterward as needed to document your consent and opt-out choices
Website analytics, session analytics, cookies, and advertising identifiers	According to the settings of the applicable provider and cookie (see the Cookies section); cookie lifespans range from the end of your browsing session to longer periods
Comments	Retained indefinitely so follow-up comments can be recognized and approved automatically
Privacy request records	As required by applicable law

Registered users can see and edit the personal information in their user profile at any time (except that usernames cannot be changed). Website administrators can also view and edit this information.

10. Your Privacy Rights

Depending on where you live, including California, Colorado, Connecticut, Texas, Virginia, and other states with consumer privacy laws, you may have some or all of the following rights, subject to the conditions and exceptions in applicable law:

Right to know / access: request the categories and specific pieces of personal information we have collected about you, the sources, the purposes, and the categories of third parties we disclose it to;
Right to delete: request that we delete personal information we collected from you, subject to our need to retain certain data for legal, tax, security, or administrative purposes (for example, completed booking and payment records);
Right to correct: request that we correct inaccurate personal information;
Right to data portability: receive a copy of your personal information in a portable, machine-readable format;
Right to opt out of sale, sharing, and targeted advertising: see Your Privacy Choices and the Global Privacy Control section below;
Right to limit use of sensitive personal information: we only use sensitive personal information for purposes permitted by law, as described in Section 7;
Right to opt out of profiling: we do not use personal information for profiling that produces legal or similarly significant effects; and
Right to non-discrimination: we will not deny you services, charge you different prices, or provide a different level of service because you exercised your privacy rights.

11. How to Submit a Request

To exercise your rights, email info@lvinlife.com with the subject line "Privacy Request" and tell us the type of request (for example, access, deletion, correction, or opt-out) and the state you live in. To opt out of sale, sharing, or targeted advertising, you can also use Your Privacy Choices.

Verification. To protect your information, we will verify your identity before fulfilling requests to know, delete, or correct, typically by matching information you provide (such as your name, email address, and booking details) with the information we have on file. We will only use the information you provide to verify your request.

Authorized agents. You may use an authorized agent to submit a request on your behalf. We may require the agent to provide your signed written permission and may ask you to verify your identity directly with us.

Response timing. We will respond within the timeframes required by applicable law. Where the law allows us more time, we will let you know.

Limits. Where permitted by law, we may decline, or charge a reasonable fee for, requests that are manifestly unfounded, excessive, or repetitive, and we may deny requests we cannot verify or that are subject to a legal exception. If we deny a request, we will explain why to the extent permitted by law.

12. Appeals

Where applicable law provides a right to appeal and we decline to take action on your request, you may appeal our decision by replying to our response or emailing info@lvinlife.com with the subject line "Privacy Request Appeal" within a reasonable time after our decision. We will respond to your appeal in writing within the time required by applicable law. If your appeal is denied, you may contact the Attorney General of your state.

13. Global Privacy Control & Do Not Track

Our website recognizes the Global Privacy Control (GPC) signal. If your browser sends a GPC signal, we treat it as a request to opt out of the sale and sharing of your personal information and targeted advertising for that browser, and our website will not load our advertising pixels on that browser. You can see whether your opt-out is active on Your Privacy Choices. Because GPC is browser-based, it may not apply to information we hold that is linked to your email address or phone number unless you also contact us. Our website does not respond to other "Do Not Track" browser signals.

14. Cookies, Pixels & Analytics

Cookies are small files stored in your browser; pixels and tags are small pieces of code that send information about your visit to us or our partners. We use the following:

Provider	Purpose	Type	Learn more / opt out
Google Tag Manager	Loads and manages the tags on our site	Essential	Google Privacy Policy
Google Analytics	Measures site traffic and usage	Analytics	Google Analytics Opt-out Add-on
Hotjar	Heatmaps and session analytics to improve site usability	Analytics	Hotjar Privacy Policy
HubSpot	Forms and email marketing	Functional / Marketing	HubSpot Privacy Policy
Attentive	SMS sign-up and messaging	Marketing	Attentive Privacy Policy
Google Ads	Ad measurement and remarketing	Advertising	Google My Ad Center
Meta Pixel & Conversions API	Ad measurement, targeting, and audiences on Facebook and Instagram	Advertising	Meta Ad Preferences
TikTok Pixel & Events API	Ad measurement, targeting, and audiences on TikTok	Advertising	TikTok Privacy Policy
Snap Pixel	Ad measurement and targeting on Snapchat	Advertising	Snap Privacy Policy

Your choices. Use Your Privacy Choices or GPC to stop our advertising pixels from loading. You can also block or delete cookies in your browser settings (some parts of the site may not work properly without them), and use industry opt-out tools such as the DAA WebChoices tool and NAI opt-out page.

WordPress site cookies

If you leave a comment on our site, you may opt in to have your name, email address, and website saved in cookies for your convenience on future comments. These cookies last for one year. If you visit our login page, we set a temporary cookie to determine whether your browser accepts cookies; this cookie contains no personal data and is discarded when you close your browser. When you log in, we also set cookies to save your login information and screen display choices. Login cookies last two days, and screen options cookies last a year. If you select "Remember Me," your login will persist for two weeks. Logging out removes your login cookies. If you edit or publish an article, an additional cookie containing no personal data (only the post ID of the article you edited) is saved in your browser and expires after one day.

Embedded content

Pages on this site may include embedded content (e.g., videos, images, maps, ticketing widgets, or articles) from other websites. Embedded content behaves exactly as if you visited the other website directly, and that third-party site may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction if you are logged into that website.

15. Marketing Communications

You can unsubscribe from LVIN marketing emails at any time by clicking the "unsubscribe" link in any marketing email, and you can stop marketing texts by replying STOP. You can also contact us at info@lvinlife.com. Opting out of marketing does not stop transactional or trip-related messages, such as booking confirmations, payment reminders, itinerary updates, and emergency notifications.

16. Where Your Data Is Sent

LVIN is based in the United States, and our Services are primarily offered to U.S. residents, including students and travelers from Canada. Depending on your trip destination and the vendors involved (such as hotels, transportation providers, or venues located in Mexico), your personal information may be transferred to and processed in a country other than the one in which you reside, where data protection laws may differ. Visitor comments may also be checked through an automated, third-party spam detection service. By using our Services, you acknowledge that your information may be transferred to and processed in these countries.

17. Third-Party Websites & Services

Our Services may contain links to, or integrations with, third-party websites, apps, and services (such as social media platforms, payment processors, ticketing widgets, and travel partners) that we do not own or control. We are not responsible for the content or privacy practices of those third parties. Information you provide directly to a third party is governed by that third party's privacy policy, and we encourage you to review it.

18. Data Security

We use administrative, technical, and physical safeguards designed to protect personal information, including PCI-compliant handling of payment card data through our payment processor. Your IP address is recorded during password reset requests and checked against automated spam and fraud detection services; if you request a password reset, your IP address will be included in the reset email. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

19. Age Requirement

LVIN trips are restricted to travelers who are 18 years of age or older at the time of travel, and our Services are not directed to or intended for use by minors. We do not knowingly collect personal information from individuals under 18, and we do not sell or share the personal information of consumers we know to be under 16. If you believe a minor has provided us with personal information, please contact us at info@lvinlife.com so we can address it.

20. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. If we make material changes, we may also provide additional notice, such as a notice on our website or by email. We encourage you to review this policy periodically.